Privacy & Data Protection Statement

This statement sets out what we do with the data we collect from you.

We take data protection and privacy very seriously here at Three Fruity Ladies. We will only use the data and information we collect from you for the purpose of processing your orders and, from time to time, send you information about our products and services.

This statement will be updated and reviewed from time to time so please check this page occasionally to ensure you are happy with these changes. By using our website, you are agreeing to be bound by this statement and policy.

If you have any questions, comments or complaints, please contact us by email to three.fruity.ladies@gmail.com or in writing to Rockyfold Farm, Craswall, Hereford HR2 0PN, UK

How we collect information from you?

We obtain information from you when you use our website, for example, when you contact us or buy products from us. We also collect anonymous information about your visit to our website called cookies.

What information is being collected?

The information we collect about you might include any of the following: name, address, email address and/or phone numbers.

We do not collect and store debit/credit card or bank account information.

Why is it being collected?

We collect information in order to process your purchases, to respond to enquiries and to provide you with information about our products and services from time to time.

Who will it be shared with?

We will not share any information with any third party or anyone else.

Cookies

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

Cookies used by this website

These are cookies set by this website. Some are necessary to the functionality of the site, others provide anonymous usage information to us that we analyse to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that make you personally identifiable to us.

Cookies for measuring website usage:

Google Analytics cookies

These cookies record anonymous information on how many people are using this website and how they move around the site once they've arrived. Google's privacy policy https://policies.google.com/privacy?hl=en

Third-party cookies (cookies set by other sites)

Paypal

When you click on an 'Add to Basket' button, details about items you wish to purchase are sent to the PayPal UK Website. Cookies are small text files that are stored on your computer and enable PayPal to keep track of the contents of your shopping basket once you have selected an item. For full details of how PayPal uses cookies please see the PayPal privacy policy on www.paypal.co.uk.

Stripe

When you click on an 'Add to Basket' button, details about items you wish to purchase are sent to the Stripe UK Website. Cookies are small text files that are stored on your computer and enable Stripe to keep track of the contents of your shopping basket once you have selected an item. For full details of how Stripe UK uses cookies please see the privacy policy on https://stripe.com/gb/privacy

What you can do to protect your data and information

There are some things you can do to ensure your information is safe on Three Fruity Ladies.

Please make sure you use a strong password for your online account. Strong passwords should be at least 8 characters long and use a mixed of lower case, upper case, numbers and special characters.
Regularly change your password.
Regularly log in to your account to update your information.
Close your account if you do not want to use our website anymore.
Do not share your account details with anyone.

How to access and control your data

To see what information we hold, you can log in to your online account. Once you are logged in, you can check and/or edit your information and check your order history.

Alternatively, please contact us.